Frequently Asked Questions

for DietPens.com

1. Who can use DietPens.com prescription fullfillment services?

DietPens.com exclusively serves citizens of the United States.

2. What type of medications does DietPens.com offer?

DietPens.com only provides brand-name medications and does not offer generic alternatives.

3. Are the medications from DietPens.com the same as those from local US pharmacies?

Yes, DietPens.com ships the same medications that you would find at a local US pharmacy.

4. Why are DietPens.com prices lower than some local pharmacies?

Our prices are competitive due to strict adherence to laws preventing price gouging, allowing us to offer affordable options to our customers.

5. Are DietPens.com services legal?

Yes, DietPens.com operates within the bounds of the law and complies with all
necessary regulations.

6. Do I need a prescription to order from DietPens.com?

Yes, a valid prescription is required for any medication purchase through DietPens.com.

7. Can I submit a screenshot of my prescription?

No, DietPens.com does not accept screenshots of prescriptions. You must provide an
original, valid prescription from a licensed healthcare provider.

8. What are the shipping days for DietPens.com orders?

DietPens.com ships orders from Monday to Thursday.

9. How long does it take for orders to arrive from DietPens.com?

Delivery times typically range from 4 to 10 business days. Please note that shipping times may vary depending on the location and other factors.

10. Will I receive a tracking number for my order?

Yes, once your order has been dispatched, DietPens.com will provide you with a tracking number so you can monitor the status of your delivery.

11. Are pharmacy consultations available, and do they cost anything?

Yes, we offer free pharmacy consultations to address any questions or concerns you may have about your medications or health.

12. How does prescription refilling work with DietPens.com?

We keep your prescriptions on file, making the refilling process quick and easy. You can simply request a refill through your account.

13. What happens if there are no refills left on my prescription?

If your prescription has no refills remaining, you will need a new prescription from your healthcare provider to continue your medication.

14. Can DietPens.com assist in obtaining a new prescription if needed?

Yes, our dedicated staff can reach out to your doctor’s office or pharmacy to request a new prescription. Please note that obtaining a new prescription is not guaranteed and depends on your healthcare provider’s approval.

15. Are there any discounts available for DietPens.com customers?

Yes, we offer referral discounts, so you can save when referring friends or family to our services.

16. Do you provide seasonal discounts, and how can I access them?

Yes, we offer seasonal discounts, which are provided via email to our customers. Be sure to subscribe to our email updates to receive exclusive offers and promotions.

If you have any further questions or
concerns about DietPens.com services,

please don’t hesitate to contact our customer support team for assistance.
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